• Permanent
  • Burnley

Learning & Development Coach

 

Are you an experienced Customer Service Adviser who is looking to further their career? if yes Then don’t wait apply for an Immediate Start!!!

CCA are delighted to be working alongside an award-winning UK retailer with multiple offices around the UK. Due to continued success, they are looking to recruit a number of learning and development coaches at their offices in Manchester.

Job Summary:

You would be working as a key part of the Customer Service Team, the development coach will have a high level of expertise in systems, product and communication.

They will have the ability to understand individuals learning needs and enhance both their knowledge and performance.
Experience gained in working with individuals in a one to one basis and providing both verbal and written feedback, while enhancing quality scores, and working with the wider Customer Service Team.

Responsibilities:

• Coaching delivery and design
• Coaching needs analysis
• Administration
• Training and Operational Knowledge
• Core Competencies

If this sounds like a role you would be interested in then apply today as Interviews are being held immediately!

 

Job Reference – CCA2478LUC

Location – Burnley

Salary
£18,000-£19,000

Contact details:
Lucy – 0161 457 0181/ lucy@ccarecruitment.com

Upload your CV/resume or any other relevant file. Max. file size: 64 MB.